7betd Privacy Policy

7betd collects personal data from you in two primary ways: data you provide directly to us, and data collected automatically as you use the platform. The following table outlines the categories of data we collect, the source of that data, and the lawful basis on which we rely to process it.

Data You Are Not Required to Provide: Certain data fields during registration are optional (for example, a secondary contact number). Where a field is optional, this will be indicated in the registration form. You may choose not to provide optional data, though in some cases this may limit the range of features available to you on the platform.

Data From Minors: 7betd is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been submitted by a person under 18, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on 7betd, please contact [email protected] without delay.

7betd uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your express consent.

Account Management and Service Delivery: We use your identity, contact, and financial data to create and maintain your 7betd account, verify your identity in accordance with KYC requirements, process deposits and withdrawals, apply bonuses and promotional offers to your account, and provide you with access to the full range of games and betting markets available on the platform.

Fraud Prevention and Security: We use technical data, account data, and identity data to detect and prevent fraudulent activity, money laundering, account takeover attempts, and the creation of duplicate accounts. Where suspicious activity is detected, we may freeze the account pending investigation. This processing is carried out in the legitimate interest of protecting the platform and its genuine players.

Responsible Gaming Compliance: We use account data, gaming session data, and responsible gaming data to monitor playing patterns that may indicate problem gambling behaviour, enforce self-exclusion and deposit limits you have set, apply mandatory cooling-off periods, and ensure that the platform is not accessible to players who have previously requested permanent exclusion. This processing is carried out to fulfil our duty of care to players.

Customer Support: We use your identity data, contact data, and communications data to respond to support enquiries, investigate account disputes, resolve technical issues, and communicate with you about your account status. Support communications are retained for quality assurance and dispute resolution purposes.

Legal and Regulatory Compliance: We may be required to use and disclose your personal data to comply with applicable laws, respond to lawful requests from government or law enforcement authorities, and enforce our Terms and Conditions. This processing is carried out to fulfil legal obligations.

Platform Analytics and Improvement: We use aggregated, anonymised technical and gaming data to analyse platform performance, identify popular games and features, optimise page load times, and improve the overall user experience. This analysis does not identify you as an individual.

Marketing Communications: If you have opted in to receive marketing communications from 7betd, we will use your contact data to send you information about promotions, bonuses, new game launches, and seasonal events (such as Eid, BPL season, and IPL campaigns). You may withdraw your marketing consent at any time by contacting [email protected] or by using the unsubscribe link included in every marketing email.

Payment Service Providers: To process your deposits and withdrawals, 7betd shares the minimum necessary payment-related data with our authorised payment service partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These providers receive only the data required to execute the specific transaction you have initiated. They are contractually prohibited from using that data for any other purpose.

Game Content Providers: The casino games available on 7betd are supplied by third-party providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi. When you play a game from one of these providers, basic session data (such as player ID and bet amount) is transmitted to that provider's servers to operate the game. Game providers are contractually obligated to handle this data securely and use it solely for game delivery and RNG audit purposes.

Identity Verification Partners: Where automated identity verification tools are used to support our KYC process, identity document images and personal details may be shared with our verification technology partner. This partner acts as a data processor on our behalf and may only use your data for the purpose of performing the verification service.

Law Enforcement and Regulatory Authorities: 7betd may disclose personal data to government bodies, law enforcement agencies, or financial intelligence units where we are legally required to do so, or where disclosure is necessary to prevent, detect, or investigate fraud, money laundering, or other criminal activity. We will only disclose the minimum amount of data necessary to satisfy the legal requirement.

Business Transfers: In the event that 7betd undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

No International Transfers Without Safeguards: 7betd primarily processes and stores player data on servers located within or near the Asia-Pacific region. In the event that any data is transferred internationally, 7betd will ensure that appropriate safeguards are in place, including data processing agreements that impose equivalent privacy obligations on the recipient.

7betd uses cookies and similar tracking technologies (such as local storage tokens and session identifiers) to operate the platform effectively, remember your preferences, and analyse how the platform is used. This section explains what types of cookies we use and how you can manage them.

Essential Cookies: These cookies are strictly necessary for the platform to function. They enable core features such as maintaining your logged-in session, securing your account against cross-site request forgery, and remembering your currency and language preferences. Essential cookies cannot be disabled without impairing platform functionality.

Analytics Cookies: We use first-party analytics tools to collect aggregated data about how players navigate the platform — including which pages are visited most frequently, average session length, and common entry and exit points. This data is anonymised and used solely to improve the platform's structure and performance. 7betd does not use Google Analytics or similar third-party analytics services that transmit your data to external servers.

Functional Cookies: These cookies remember choices you make to personalise your experience, such as your preferred game lobby layout, table stake preferences, or saved bet slips in the sportsbook. Functional cookies are not essential but enhance usability. They can be cleared via your browser settings without losing access to the platform.

We Do Not Use Advertising Cookies: 7betd does not place third-party advertising cookies, retargeting pixels, or social media tracking scripts on the platform. You will not be tracked across other websites for the purpose of serving you 7betd advertisements based on your browsing behaviour.

Managing Cookies: You can control cookie storage through your browser's settings. Most modern browsers (Chrome, Firefox, Safari, Edge) allow you to block or delete cookies on a site-by-site basis. Please be aware that blocking essential cookies will prevent you from logging into your 7betd account. Instructions for managing cookies in common browsers are available on the respective browser's help pages.

7betd retains your personal data for as long as your account is active and for defined periods following account closure, in accordance with our legal obligations and operational requirements. The following retention periods apply:

• Account and Identity Data: Retained for a minimum of 5 years following the date of account closure. This retention period is required to meet financial record-keeping obligations and to support the investigation of any post-closure disputes or fraud claims.
• Transaction and Financial Data: Retained for a minimum of 5 years from the date of each transaction. This is required for financial audit purposes and to support anti-money laundering record-keeping obligations.
• Game Session and Betting History: Retained for 3 years from the date of each session. This data is used to resolve player disputes, verify bonus wagering compliance, and analyse platform fairness.
• KYC Documentation: Identity documents submitted for verification are retained for 5 years following account closure, in line with standard financial services compliance requirements.
• Support Communications: Live chat transcripts and support emails are retained for 2 years from the date of the communication, for quality assurance and dispute resolution purposes.
• Responsible Gaming Records: Self-exclusion records and deposit limit histories are retained for 7 years following account closure, to ensure that self-exclusion commitments are honoured in the event that a previously excluded player attempts to re-register.
• Marketing Consent Records: Records of your marketing opt-in or opt-out status are retained for the duration of your account and for 2 years following account closure.

At the end of the applicable retention period, personal data is securely deleted or anonymised in a manner that makes re-identification impossible. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and analytical purposes.

The security of your personal data is a core operational priority at 7betd. We implement a layered approach to data security that combines technical controls, organisational procedures, and staff training to minimise the risk of unauthorised access, loss, or disclosure of player data.

Encryption in Transit: All data transmitted between your device and 7betd's servers is protected using 256-bit SSL/TLS encryption. This applies to all platform pages, including the login page, account settings, deposit and withdrawal flows, and the live casino interface. You can verify the secure connection by checking for the padlock icon in your browser's address bar.

Encryption at Rest: Sensitive personal data stored in 7betd's databases — including identity documents, payment references, and account credentials — is encrypted at rest using industry-standard encryption algorithms. Passwords are stored as irreversible cryptographic hashes using a modern hashing algorithm with per-user salt; 7betd staff cannot retrieve or view your password in plain text.

Access Controls: Access to production systems and player databases is restricted on a strict need-to-know basis. Only authorised personnel with a legitimate operational reason may access personal data. All internal access is logged and subject to regular audit. External access is protected by multi-factor authentication and IP allowlisting.

Fraud Detection Systems: 7betd operates automated fraud detection systems that monitor account activity in real time for signs of account takeover, credential stuffing, unusual transaction patterns, and other indicators of compromise. Accounts flagged by these systems are automatically suspended pending manual review by our security team.

Data Breach Response: In the event of a confirmed personal data breach that poses a risk to your rights and freedoms, 7betd will notify affected players via their registered email address as promptly as practicable. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps 7betd has taken or plans to take to address the breach.

Your Role in Security: While 7betd takes extensive precautions to secure your data, account security is a shared responsibility. You should use a strong, unique password for your 7betd account, never share your login credentials, and contact [email protected] immediately if you suspect any unauthorised access to your account.

As a registered player on 7betd, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Rights Request". We will respond within 10 business days of receiving a verified request.

Right of Access: You have the right to request a copy of all personal data that 7betd holds about you. We will provide this in a structured, commonly used, machine-readable format (such as a PDF or CSV export) within 10 business days of receiving your verified request. A reasonable administrative fee may apply for excessive or repetitive requests.

Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Simple corrections to contact details (such as a change of email address or mobile number) can be made directly in your account settings. Corrections to identity data (such as a name correction) require supporting documentation.

Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other lawful basis for processing exists. This right is not absolute: where 7betd is required by law to retain data (such as financial transaction records), we will retain that data for the legally required period but restrict its use to compliance purposes only.

Right to Restriction: You have the right to request that 7betd restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed, or where you have objected to processing and we are evaluating that objection.

Right to Data Portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive a copy of your personal data in a portable format and to request that it be transmitted directly to another service provider where technically feasible.

Right to Object: You have the right to object to the processing of your personal data where that processing is based on legitimate interests. You also have an unconditional right to object to your data being used for direct marketing at any time. Upon receipt of a valid marketing objection, we will cease using your data for marketing purposes within 5 business days.

Right to Withdraw Consent: Where processing is based solely on your consent (for example, marketing communications), you may withdraw that consent at any time without penalty. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

Right to Amend: 7betd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or changes in the technical architecture of the platform. Where amendments are material — meaning they significantly affect how your data is used or what rights you hold — we will notify registered players by email at least 7 days before the amended Policy takes effect.

Non-Material Amendments: For non-material amendments (such as clarifications, formatting corrections, or updates to contact details), the updated Policy will take effect upon publication on this page. The "Effective Date" shown at the top of this Policy will be updated to reflect the date of the most recent revision.

Continued Use After Amendment: Your continued use of the 7betd platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised Policy, you must cease using the platform and may request account closure in accordance with the Terms and Conditions.

Governing Language: This Privacy Policy is written in English and shall be interpreted in English. In the event of any inconsistency between the English version and any translation, the English version shall prevail.

Contact the Privacy Team: If you have questions, concerns, or requests relating to this Privacy Policy or to the personal data 7betd holds about you, please contact us at:

We take every privacy enquiry seriously and aim to provide a substantive response within 10 business days. For urgent security concerns — such as a suspected data breach or unauthorised account access — please use the subject line "URGENT: Security" to ensure your message is prioritised by our team.