Responsible Gaming
at 7betd — Play Smart

7betd takes the protection of young people extremely seriously. Gambling is an adult activity, and the 7betd platform is designed, marketed, and operated exclusively for adults aged 18 and above. All new accounts must complete an identity verification process before deposits or withdrawals are permitted, which includes confirming the player's date of birth against a valid government-issued ID such as a National Identity Card (NID) or passport.

We strongly encourage parents and guardians to use internet filtering tools to prevent underage family members from accessing online gambling platforms. If you suspect that a person under the age of 18 has opened an account on 7betd, please contact our support team at [email protected] immediately. We will investigate the matter and take appropriate action, including permanent account closure and full refund of any deposited funds.

Marketing materials produced by 7betd — including promotional emails, social media content, and on-platform banners — are targeted exclusively at adults aged 18 and above. We do not use imagery, language, or platforms that appeal primarily to minors in any of our communications.

For the vast majority of players, gambling on 7betd is an enjoyable recreational activity — a way to engage with cricket matches, try your luck on slots, or test your card skills in a Callbreak session. However, for a small number of people, gambling can become problematic. Recognising the early warning signs is the first step toward regaining control.

Problem gambling is not defined by how much money a person spends, but by the impact that gambling has on their daily life. It can affect people of all income levels, backgrounds, and ages. Common indicators include:

Answering honestly — even privately — is an important act of self-awareness. If your responses suggest that gambling is becoming a problem, the tools and support resources described in the following sections of this page are here to help you. You are not alone, and 7betd is committed to supporting you through any difficulties you may be experiencing.

One of the most effective tools for maintaining control over your gambling budget is setting a deposit limit. 7betd allows every registered player to set a maximum deposit cap on their account across three time periods: daily, weekly, and monthly. Once a limit is in place, the platform will automatically reject any deposit that would cause your total deposits for that period to exceed the limit you have set.

How to Set a Deposit Limit: Log in to your 7betd account, navigate to Account Settings, and select the Responsible Gaming section. From there you can enter your preferred daily, weekly, or monthly deposit cap in Bangladeshi Taka (৳). The limit is applied instantly upon saving. If you need assistance setting a limit, contact [email protected] at any time.

Why Deposit Limits Work: Research into gambling behaviour consistently shows that pre-committing to a spending limit — before the excitement of a game session begins — is more effective than trying to exercise willpower in the moment. By setting a deposit limit at a calm, reflective moment, you protect yourself from impulsive decisions that you might later regret.

There is no minimum deposit limit value. You can set a limit as low as ৳100 per day if you wish. We encourage all players to set a deposit limit that reflects their genuine disposable income — that is, money they can afford to lose without it affecting their essential living expenses.

Sometimes you simply need a break. 7betd's time-out feature allows you to temporarily suspend access to your account for a defined period without permanently closing it. During a time-out, you will be unable to log in, place bets, play casino games, or make deposits. Your account balance is preserved and will be available to you once the time-out period expires.

To activate a time-out, go to Account Settings and select the Responsible Gaming section. Choose your preferred break duration and confirm. The suspension takes effect immediately. You will not receive any promotional emails or game notifications from 7betd during your time-out period.

Once the time-out period expires, your account is automatically reactivated and you may log in as normal. There is no pressure to return immediately — you are always welcome to extend your break by requesting another time-out at any point after reactivation.

Time-outs are distinct from self-exclusion: they are short-term breaks intended for players who are in control of their gambling but want to take a planned rest. If you feel you need a longer or more permanent break, please refer to the self-exclusion section below.

Self-exclusion is the most comprehensive protective measure available on 7betd. When you self-exclude, your account is immediately closed and cannot be reopened for the duration of the exclusion period you select. During self-exclusion, 7betd will:

• Block your account from login and all platform features
• Remove you from all promotional and marketing communications immediately
• Reject any new account registration attempts made using the same identity details
• Return your available account balance via your registered withdrawal method within 5 business days
• Flag your account internally to prevent accidental reactivation by support staff

Available Self-Exclusion Periods: Players may choose from the following durations:

• 30 days — minimum short-term exclusion
• 90 days — three-month break
• 6 months — extended medium-term exclusion
• 1 year — long-term exclusion
• 5 years — extended long-term exclusion
• Permanent — indefinite closure with no option to return

How to Request Self-Exclusion: Send an email to [email protected] with the subject line "Self-Exclusion Request". Include your registered username, the email address associated with your account, and your chosen exclusion period. Our team will process your request within 24 hours and confirm via email once your account has been closed. You may also request self-exclusion directly through the Responsible Gaming section of your account settings.

After the exclusion period ends, your account will remain closed by default. To reactivate, you must contact support and undergo a 72-hour reflection period before access is restored. This delay is a deliberate safeguard to ensure that the decision to return to gambling is considered, not impulsive.

Beyond deposit limits, time-outs, and self-exclusion, 7betd provides a range of additional tools to help you maintain a healthy and enjoyable relationship with gaming on our platform.

All of the tools listed above are available free of charge to every 7betd account holder. To activate any tool that is not available directly through your account settings, send a request to [email protected]. Our team will process your request within 24 hours and confirm by email once the restriction is in place.

If you are concerned about your own gambling habits, or those of someone close to you, please do not hesitate to reach out. Seeking help is a sign of strength, and addressing a problem early leads to significantly better outcomes. 7betd's support team is trained to handle responsible gaming conversations with care, confidentiality, and respect.

Beyond the tools available on the 7betd platform, there are broader resources and support networks that can provide guidance, counselling, and practical help for individuals affected by problem gambling. We encourage any player who is struggling to explore these avenues as well as contacting our team directly.

Talking to Someone You Trust: If you are not yet ready to contact a formal support service, consider speaking with a trusted family member, close friend, or religious leader about what you are experiencing. In Bangladesh, family support networks and community structures play an important role in helping individuals through personal difficulties. You do not have to face this alone.

Financial Counselling: If gambling has affected your financial situation, a financial counsellor can help you understand your debts, create a realistic repayment plan, and rebuild your budget. Many non-profit and community-based organisations in Dhaka, Chittagong, Sylhet, and other major cities offer free or low-cost financial guidance services.

Mental Health Support: Problem gambling is closely linked to anxiety, depression, and other mental health challenges. If you are experiencing emotional distress, please seek support from a qualified mental health professional. Kaan Pete Roi is a Bengali-language mental health helpline that provides telephone counselling services in Bangladesh.

7betd was built with the Bangladeshi player community in mind. We understand that for our platform to be a sustainable, trusted part of people's recreational lives, it must be operated with genuine care for player wellbeing — not just as a compliance obligation, but as a core company value.

Our responsible gaming programme is built around four principles:

• Prevention: We enforce age verification at the point of registration and use automated monitoring to identify potentially harmful gambling patterns before they escalate into serious problems.
• Empowerment: We give players the tools to manage their own gambling activity — deposit limits, loss limits, session caps, time-outs, and self-exclusion — and we make those tools easy to access and immediate to activate.
• Support: We maintain a dedicated, trained support team available around the clock to respond to responsible gaming requests with empathy and professionalism.
• Transparency: We are honest with our players about the risks of gambling. We do not use misleading promotional language, unrealistic win probability claims, or pressure tactics that could encourage reckless spending.

We review and update our responsible gaming policies regularly to ensure they reflect current best practice. Players who have suggestions for how 7betd can better support responsible gaming are welcome to share their feedback at [email protected].

Remember: gambling should always be an enjoyable, controlled form of entertainment. The moment it stops feeling like fun — or starts causing stress, financial pressure, or relationship difficulties — it is time to use the tools on this page or reach out for help. 7betd will always be here to support that decision. 18+ only. Please gamble responsibly.